A notification will be sent via email, to inform you on the status of your claim.
As such, please ensure that your contact details are updated before making
any redemption.
For all Merchandise, Parts and Accessories and Car Care Products redemption,
please print out the email and collection your redemption from the collection
venue indicated in the email.
For Apartment, Car Rental, Car Servicing and Cars redemption, a voucher will be
sent to your mailing address. As such, please ensure that your contact details are
updated. TCIL will not be responsible in the event the voucher is lost in the mail.
Please allow 7 working days for the vouchers to be mailed out.
All redemptions made are final.
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